CD/DVD Drive Locks Up When Reading Files Into The Computer Or Writing A New Blank CD.

Question:

CD/DVD drive locks up when reading files into the computer or writing a new blank CD.

Answer:

If you are having problems reading discs into the computer or writing discs, update your firmware on your CD/DVD drive fixes most problems.

One of our customers reported the following Problem and this was the fix.

Using the Plextor DVDR PX-716A for duplicating, the image file is read in, but while writing, the progress bar reaches 80% and the new disc is ejected with the message “Duplicating CD Failed.” I upgraded the Plextor firmware from 1.09 to 1.10 and it now duplicates a CD just fine.

Here is the list of drives from Plextor’s website as of 10/05/06. If your drive is not listed then you can get the updated firmware from:

http://www.plextor.com/english/support/support_downloads.html#firm

Select your drive from the list. Save the file to your computer and then Run it to install it into the drive.

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