Author: Sandy Osta

Question:

How can I make my computer faster?

Answer:

If something is slowing your computer down, it can cause all sorts of issues. You could have lyrics out of sync, audio drops and a number of other items. If at one time it was working fine and now it is not, you can try using these tools to clean your system up.
These two FREE programs will work pretty good to clean most items out of your system, that could be slowing it down.
Glary Utilities– Cleans up registry issues, cache, temp files

MalwareBytes – Click on the Download Free version. This program scans for spyware, which will slow your system down
If nothing else, these will make your system run faster.

Question:

How To Uninstall MTU Programs

Answer:

Make sure your computer is online and you do not have any firewall blocking the uninstall procedures.

1) Left click the Start menu
2) Left click Control Panel
3) Now find Add/Remove Programs, double left click to open it.
4) Find each of the MTU programs (Microstudio, Keyrite, Vogone, Karaoke Home Producer, Hoster, Hoster Lite, Songverter, Vogone Easy)
5) Then select Remove or Uninstall whichever it shows, and it will go through and uninstall from your computer. You can skip having to reboot at the end of each install. Do all of them, and then reboot the computer.

Question:

Where do I get my Registration Code?

Answer:

Your Registration Code is located in your Store account.  To get to your Registration code Login to your Store account

1. Log into your MTU Store Account (click here to learn how to go to your account).
2. Click View My Order History in the right column.
3. When you orders appear, find the one where you purchased the software you want the Registration Code for.
4. You can click the VIEW button by each order and see what it contained, and to see your Download link, Registration Email, and Registration Code.

Question:

Where do I find my Registration Codes?

Answer:

Your RegCodes are always located in your Store account.  To get to them, do the following:

1) Go to https://www.mtu.com/catalog/login.php

2) Login to your account using your Email address and your password.  If you have forgotten your password, you can reset it here https://www.mtu.com/catalog/password_forgotten.php

3) Once Logged into your Account, click on the Order to find the RegCodes for each order or scroll down to My Products, and it will show you all of the Registration codes and Download Links.

Question:

Where do I find download links for MTU software or free upgrades.

Answer:

1. Log into your MTU Store Account (click here to learn how to go to your account).
2. Click View My Order History in the right column.
3. When you orders appear, find the one where you purchased the software you want to download.
4. You can click the VIEW button by each order and see what it contained, and to see your Download link, Registration Email, and Registration Code.
5. While viewing an order, scroll to the page bottom to find your Download Links.
6. To download the latest version you are entitled to for a product you purchased, click the Download button under that product.

Download links are valid for 30 days then disappear. After that, run the program with the computer on-line. Click the Help menu, and the Check for Updates command. In the web page that appears, find and click the DOWNLOAD button. This will deliver the latest release version of that program. If you have not purchased a Registration Code for that main release version (a 3.0 RegCode will not install a 4.0 version), you can do so from that page.

Currently the Product Update web pages are:

Microstudio – http://mtu.com/upgrades/microstudio.htm

Vogone – http://mtu.com/upgrades/vogone.htm

KHPro – http://mtu.com/upgrades/khpro.htm

Keyrite – http://mtu.com/upgrades/keyrite.htm

Songverter – http://www.mtu.com/upgrades/songverter.htm

NOTE: Video Hoster and Hoster Lite pages do not have the current download on the update page. When we release a new version, we email all users entitled to get it a link to download the file. Download it as soon as you receive the email as it will only be valid for a limited time and disappear. Fill out the form at the bottom of this page if you need the Hoster or Hoster Lite download link http://www.mtu.com/support/customer-support.htm 

Video Hoster – http://mtu.com/upgrades/hoster.htm

Video Hoster Lite – http://mtu.com/upgrades/hoster-lite.htm

IMPORTANT NOTE: It is your responsibility to save your downloaded installation file to a CDROM for safe keeping.

Question:

Error: The Registration Code you entered is for a different product.

Answer:

When you get this error message, you are typing in the wrong code or wrong version of code for the product you are trying to install.  You will get this if you try to use a Hoster3300 Registration code for Hoster 4.0.  You MUST purchase the upgrade to version 4.0 not to get this error.  There is no other way for you to install version 4.0x with an old Registration code.

Error: The Registration Code you entered is for a different product. Please go to your MTU Store Account, find your order for the software being installed, click the VIEW button, and scroll to the bottom to find your Registration Code. Enter it as it appears.

 Click OK to close this message, then click the Back button and enter the correct Registration Code for this product.

NOTE: Here is where you can find all of your Registration codes http://www.mtu.com/kb/index.php?action=kb&article=91